Hola! Ese mail también se envió hace unos meses (en junio lo recibí) y decía algo parecido. Pego los textos acá para tener una referencia. La verdad es que, no creo que saquen el balance en Euros porque quienes no tengan direccion en USA no podrían operar con USD así que estoy completamente segura de que va a seguir funcionando como antes. No sé a qué otra moneda se referirán.
Pego el texto de ambos emails acá
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Dear Valued Customer,
Please be informed that Foris DAX Global Limited, an affiliate of Crypto.com, will become the contracting entity of the Crypto.com App in your jurisdiction on 17 July 2022.
On the effective date of transition, the Crypto.com App Terms and Conditions (‘App T&Cs’) will be updated to reflect this change. You will be required to review and accept the new App T&Cs in the Crypto.com App and read our Privacy Notice to continue using the App. Upon acceptance of the App T&Cs, the following changes will take effect:
Your non-peso fiat wallets will be disabled. For now, you can use the remaining non-peso fiat balances to purchase cryptocurrencies in your Crypto.com App account.
Any remaining non-peso fiat balances in your Crypto.com App after 17 July 2022, will be converted to USDC at prevailing market rates.
Other products and services available in the App will remain unaffected.
Rest assured that your funds will remain safe and accessible to you during this transition. After the effective date, your funds and crypto assets will be transferred to Foris DAX Global Limited.
Important: No action is required for now. As mentioned above, on the effective date of the transition you will be required to review and accept the new App T&Cs in the Crypto.com App and agree to our Privacy Notice to continue using the App.
If you have any questions, please reach out to us at contact@crypto.com or via the in-app chat. We’re here to help.
Best regards,
The Crypto.com Team
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Y este es el que mencionabas de Noviembre
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Dear Valued Customer,
Please be informed that Foris DAX Global Limited will become the contracting entity of the Crypto.com App in your jurisdiction on 10 November 2022. The Crypto.com App Terms and Conditions (‘App T&Cs’) will be updated to reflect this change of contracting entity within the Crypto.com group.
You are now hereby required to review and accept the new App T&Cs in the Crypto.com App and read our Privacy Notice to continue using the App. After 10 November 2022, your funds and crypto assets will legally be administered by Foris DAX Global Limited.
Upon acceptance of the App T&Cs, the following changes will take effect:
Your non-peso fiat wallets will be disabled. Please be reminded to use your remaining non-peso fiat balances in your Crypto.com App account before 10 November 2022.
Any remaining non-peso fiat balances in your Crypto.com App after 10 November 2022, will be converted to USDC at prevailing market rates.
All other products and services available in the App will remain unaffected.
Launch the App
Important: If you do not accept the App T&Cs, access to your Crypto.com App account will be disabled on 10 November 2022.
If you would like to withdraw your funds and close your account instead of accepting the App T&Cs, or if you have further questions, please email us at
contact@crypto.com. We’re here to help.
Best regards,
The Crypto.com Team
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Si existen dudas si este flujo debería seguir funcionado o no, pueden tratar de enviar $10 EUR a ver si te lo depositan. Si la cuenta no existe, entonces Wise no va a permitir la transacción.
Saludos!